SUBSCRIPTION AGREEMENT AND TERMS OF SERVICE


It is a necessary requirement for the acquisition of the services offered on this website that you read and accept the following Terms of Service as written below. The use of our services, whether free or paid, will imply that the user has read and accepted the Terms of Service contained in this document.

By accepting these Terms, the User declares:



  1. HOLDER IDENTIFICATION

    2. This website, www.innsaimonitor.com (hereinafter, “INNSAI MONITOR” or “the website”), is owned by INNSAI BUSINESS, S.L., with Tax ID: ESB98888225, incorporated by public deed authorized by the Notary of Valencia, Mr. Ubaldo Nieto Carol, on January 31, 2017, under protocol number 182/2017, and registered in the Commercial Registry of Valencia in volume 10,234, folio 207, sheet V-174,603, entry 1st. The contact details are:


    Registered Address: C/ Thomas Alva Edison, 7-14. Parque tecnológico, Paterna. 46980 - Valencia

    Contact phone: 961 946 228

    Contact email: info@innsai.com



  2. PURPOSE OF THE TERMS AND SCOPE OF APPLICATION

    3. This contract describes the General Subscription and Service Terms and Conditions (hereinafter "Terms of Service") that apply to contracts for the use of the INNSAI MONITOR service and shall comply with the provisions of the current legislation, particularly Law 7/1998, of April 13, on general conditions of contracting, Law 34/2002, of July 11, on information society services and electronic commerce, and other complementary laws.

    These Terms of Service set forth the rights and responsibilities of the parties arising from the service provision agreements between them. They regulate the license that INNSAI BUSINESS, S.L. grants to the CLIENT regarding access to and use of certain free and paid content offered on INNSAI MONITOR. This license is non-sublicensable, non-exclusive, worldwide in scope, and limited in duration to the validity of the agreed conditions, which in any case will be conditioned upon full payment of the agreed price.

    They also regulate the provision of complementary services during the subscription period (hereinafter, the use of certain free and paid content offered on INNSAI MONITOR, along with the set of complementary services, shall be jointly referred to as the “Services”).

    INNSAI MONITOR is primarily intended for users residing in Spain. INNSAI BUSINESS, S.L. does not guarantee that the website complies with the laws of other countries, whether in whole or in part. If the user resides or is domiciled elsewhere and chooses to access and/or browse the website, they do so at their own risk and must ensure that such access and browsing complies with the local legislation applicable to them. INNSAI BUSINESS, S.L. assumes no liability that may arise from such access.


    INNSAI BUSINESS, S.L. reserves the right to update and/or modify the Terms of Service at any time and for any reason at its sole discretion. INNSAI BUSINESS, S.L. will notify users of any material changes to the Terms or to any service or other feature of the Services. By accessing or using the Services after INNSAI BUSINESS, S.L. has notified the User of a modification or update, the User agrees to be bound by the modified Terms of Service. If the modified Terms of Service are not acceptable to the User, they must cease accessing and using the Services, may no longer use any licensed materials in their possession, and must delete any licensed materials stored in their possession in accordance with this agreement.


  3. INNSAI MONITOR Services

    1. Account, Access, and Use

    4. To access the INNSAI MONITOR Services, user registration is required, including the provision of accurate personal and/or business information and the creation of a password. The user may choose and change their account administration password at any time.


    If the user is an individual and accesses or uses INNSAI MONITOR on behalf of a company or other entity, such as their employer (each, together with its affiliates, an “Entity”), then:

    1. These Terms of Service constitute an agreement between INNSAI BUSINESS, S.L. and the user, and between INNSAI BUSINESS, S.L. and the Entity;
    2. The user represents and warrants that they have the authority to bind that Entity to these Terms (if they do not have such authority, they must not access or use INNSAI MONITOR).
    3. Accepting the Terms of Service will bind that Entity to these Terms.
    4. The individual right to access and use INNSAI MONITOR may be suspended or terminated (and the ownership and management of their INNSAI MONITOR account may be transferred) if they are no longer associated with or cease using an email address associated or provided by that Entity.
    5. INNSAI BUSINESS, S.L. may disclose information about you and your use of the Service to that Entity.
    6. The term "CLIENT" as used in these Terms of Service refers to both the user (you) and that Entity. If you register for INNSAI MONITOR using an email address associated with or provided by an Entity (corporate email), or if an Entity pays the fees due in connection with your access to or use of INNSAI MONITOR (or reimburses you for the payment of such fees), or otherwise, then INNSAI BUSINESS, S.L. may, at its sole discretion, consider that you are accessing and using INNSAI MONITOR on behalf of that Entity.
    7. If the individual does not have such authority, or if they do not agree with these terms, they must not accept this agreement and may not use the services.

    In the case of subscribing to a plan that allows multiple users, the contracting individual will be assigned as the primary user, who will be considered the representative of the authorized secondary users. All users are subject to these Terms of Service.


    Account Access. The Client and Authorized Users must maintain the security of the access credentials to the Authorized User accounts on the platform (“Account”). INNSAI BUSINESS, S.L. will not be liable under any circumstances for any loss of information or damage resulting from the failure to comply with this security obligation.

    Account Restrictions. The following is not allowed:

    1. sharing one (1) account among multiple Authorized Users; and
    2. the creation of accounts by 'bots' or other automated methods. The Client shall be responsible for all actions performed and all data uploaded by the Authorized Users on the platform.

    Account Management. The Client agrees to immediately block or deactivate a User’s account in the event that:

    1. the employment relationship between the Client and the Authorized User is suspended or terminated; or
    2. believes that a User has misused their access credentials to the platform. If INNSAI BUSINESS, S.L. becomes aware that an Authorized User falls under any of the aforementioned circumstances, INNSAI BUSINESS, S.L. may suspend access to the infringing Account, either temporarily or permanently. In such case, INNSAI BUSINESS, S.L. shall notify the CLIENT of the detected breach and the action taken regarding the Account in question.

    3.2. AUTHORIZED USE OF THE SERVICE

    To use the INNSAI MONITOR services, you must be a current client, a license member, or a staff member of the CLIENT Entity.

    You may use this service for the following non-commercial purposes and in the following ways:

    1. You may browse and search the service, and display market reports, articles, written materials, and data on screen.
    2. You may save digital copies of excerpts from market reports, articles, written materials, and data in any of the supported formats, provided that they are available for download through the service, and you may access and retrieve such copies.
    3. You may print copies of market reports, articles, written materials, and data, and make photocopies of such printouts for use in the course of research or private studies for internal strategic purposes.
    4. You may make such digital copies and photocopies available to other authorized users of this service or members of the authorized entity.
    5. You may reproduce market reports, articles, written materials, reports, projects, and similar materials that you create solely for internal strategic purposes. All reproduced excerpts must be attributed to INNSAI MONITOR as follows: 'Source: © INNSAI MONITOR (dd/mm/yyyy)'.

    3.3. SERVICE RESTRICTIONS

    Subject to your compliance with these Terms of Service, you may access and use INNSAI MONITOR during the Subscription Period (as defined below), except where such use may be limited by the Entity as described above. Additionally:

    1. No form of commercial use of market reports, articles, written materials, or data is permitted. You may not publish, redistribute, or make available to third parties any content extracted from this service, whether on its own or as part of any other material.
    2. You are not permitted to copy, rent, lease, sell, lend, transfer, assign, sublicense, resell, distribute, modify, alter, or create derivative works from any part of INNSAI MONITOR or any of our Intellectual Property (as defined in the Legal Notice);
    3. Additionally, any other use of reports, articles, written materials, and data beyond what is specified above (including, but not limited to, making them available through an intranet or extranet) will require prior written consent from INNSAI MONITOR.
    4. You may not remove, obscure, or modify any copyright notices or other notices included in reports, articles, written materials, and data, nor any metadata or digital rights management information that may be associated with them.
    5. Your right to reproduce and distribute reports, articles, written materials, and data will immediately cease upon termination of the Client’s license agreement with INNSAI MONITOR.

    Unless otherwise agreed in writing or to the extent that a restriction is prohibited by law, you agree not to do, assist, and/or allow any third party or application (as defined below) to do any of the following:

    1. Disassemble, reverse engineer, decode, or decompile any part of INNSAI MONITOR;
    2. Use any robot, spider, scraper, data mining tool, data gathering or extraction tool, or any other automated means to access, collect, copy, or record INNSAI MONITOR;
    3. Use INNSAI MONITOR in a manner that affects: (i) the stability of our servers; (ii) the operation or performance of INNSAI MONITOR or any other user's use of INNSAI MONITOR; or (iii) the behavior of other applications that use INNSAI MONITOR;
    4. Use INNSAI MONITOR in any way or for any purpose that: (i) violates or promotes the violation of any applicable law, regulation, legal requirement, contractual obligation, or the rights of any person, including but not limited to intellectual property rights, privacy rights, or rights of publicity; (ii) is fraudulent, false, misleading, or defamatory; (iii) promotes hatred, violence, or harm against any individual or group; or (iv) is in any way harmful or objectionable (at our sole discretion) to INNSAI MONITOR S.L., our providers, or our users;
    5. Overload, flood, spam, or bombard the Service; or otherwise use the Service in a manner that interferes with or imposes an undue burden on the Service, including by sending unsolicited communications, promotions, advertisements, or spam;
    6. Use or display INNSAI MONITOR and its contents in competition with us, to develop competing products or services, for benchmarking or competitive analysis of INNSAI MONITOR, or otherwise to our detriment or disadvantage;
    7. Attempt to interfere with, compromise the integrity or security of the system, or decipher any transmissions to or from the servers running INNSAI MONITOR;
    8. Transmit viruses, worms, or other software agents through INNSAI MONITOR;
    9. Impersonate another person or misrepresent your affiliation with any person or entity, conceal or attempt to conceal your identity, or use INNSAI MONITOR for any invasive or fraudulent purpose;
    10. Share passwords or authentication credentials for INNSAI MONITOR, or circumvent any measures we may use to prevent or restrict access to INNSAI MONITOR or to enforce limitations on its use; or
    11. Identify or refer to INNSAI MONITOR / INNSAI BUSINESS, S.L. in a manner that could reasonably imply an endorsement, relationship, affiliation, or sponsorship between a third party and us, other than your permitted use of INNSAI MONITOR under these Terms, without our express written consent.

    INNSAI BUSINESS, S.L. reserves the right to terminate or suspend your access to INNSAI MONITOR, either permanently or temporarily, without prior notice and without liability, with or without cause, including if, in our sole judgment, you violate any provision of these Terms. Upon termination, you will remain bound by these Terms.


    3.4. TERMS, PLANS, AND CONTRACT RENEWAL/CANCELLATION

    The price of the Services is established by the payment of a subscription fee (the “Fee”) depending on the plan and payment method selected by the CLIENT. Such price shall have been previously agreed upon with the CLIENT.

    Free Plan Subscription Terms.Clients using the Service under the free plan will not be required to provide payment information. Their subscription period will be indefinite, starting from the acceptance of the terms and privacy policy, and lasting until the user decides to upgrade their plan or cancel the subscription.

    Corporate Plan Service Subscription TermsClients who choose to subscribe to the Corporate Plan on an Annual Payment basis, being aware of the different services and limitations included in this rate, agree to an annual subscription of 365 days, starting from the service activation and upon acceptance of the terms and conditions in effect at the time of selection. A single immediate charge will be made for the selected plan, for which billing information and a valid, accepted payment method will be requested. The subscription will automatically renew at the end of the term. If there are any changes to the plan’s rate, you will be notified in advance so you can exercise your right to renew or cancel your subscription.

    Custom Plan Service Subscription TermsClients who choose to subscribe to the Custom Plan, that is, personalized access and use of the service along with extra service modules, will be subject to a separate agreement in addition to the current Terms of Service on the website. The subscription agreement will specify the price, subscription duration, access, number of users, credits, usage, and service restrictions.

    Terms of Access to Complementary Services
    Clients subscribed to plans that include complementary services may access them only during the subscription period.
    It is at the client's discretion to attend Webinars held during the subscription period, as well as to request an In-Company Presentation, knowing that only one (1) may be conducted during the subscription period. This presentation will generally be held via videoconference, or alternatively in person, with analyst travel expenses not included in the subscription price.
    In the case of the Sprint Innovation Workshop, the purpose, terms, duration, and frequency will be agreed upon in a contract agreement.

    Newsletters
    All users, regardless of their subscription plan, may sign up to the contact list to receive a free newsletter. Subscriber users must give their explicit consent to receive these newsletters. Upon signing up, they will receive an email with a confirmation link for the subscription to the newsletter of their choice. It is entirely at the user's discretion to subscribe to receive any of these newsletters, as well as to unsubscribe from them at any time, if they so wish.

    In both cases, subscriber users must provide their explicit consent to receive these newsletters. Upon signing up, they will receive an email with a confirmation link to subscribe to the newsletter of their choice. It is entirely at the user's discretion to subscribe to receive any of these newsletters, as well as to unsubscribe from them at any time, if they so wish.

    Late Payments
    Any delay in payment will be notified and reminded to the client, with an acceptable deadline for making the payment. If payment is not made after this date, INNSAI BUSINESS, S.L. reserves the right to terminate or suspend, permanently or temporarily, your access to INNSAI MONITOR without prior notice and without liability.

    Contract Renewal. On the plan's expiration date, that is, after one calendar year (365 days) from the subscription selection, the plan and payment method previously selected will be automatically renewed, and the terms and conditions in effect on the INNSAI MONITOR website at the time of renewal will apply, unless the client explicitly communicates their intention not to renew the CONTRACTED PLAN.

    You may exercise your right not to renew at any time through the platform by clicking on your profile picture, then selecting the 'Plans' menu, and choosing the 'Unsubscribe' option located under the plan you are currently subscribed to. Alternatively, you may send an email to monitor@innsai.com with the subject line 'SUBSCRIPTION NON-RENEWAL -NAME OF THE ENTITY-'.

    Service Cancellation The client may, within the validity period of the agreed terms, terminate the contract. Such cancellation will not entitle the client to any refund of the amounts already paid to INNSAI BUSINESS, S.L. Furthermore, the client must pay all outstanding fees for the remaining subscription period. The client may cancel their subscription through the platform by clicking on their profile picture, then selecting the “Plans” menu, and choosing the “Unsubscribe” option located below the plan they are currently subscribed to. Alternatively, they can send an email to monitor@innsai.com with the subject line “SERVICE CANCELLATION -NAME OF THE ENTITY-.”

    3.5 USE OF TOOLS WITH ARTIFICIAL INTELLIGENCE

    By using our artificial intelligence tools, the user accepts these terms and conditions, as well as the privacy policy related to the processing and storage of their data.

    User Responsibility

    The user is responsible for the information entered into the INNSAI Monitor tool. We store this information to ensure proper functionality and future access, but we commit not to use it for other purposes or share it with third parties.

    The user agrees to use the AI tool in an ethical, legal, and responsible manner. The use of the tool is prohibited for the following purposes:

    • To generate, distribute, or share illegal, defamatory, offensive content, or content that infringes the rights of third parties.
    • To use the tool for fraudulent purposes or to create content that may mislead other individuals or companies.

    Ownership of Generated Content

    All content generated by the AI tools shall be the property of the user. By using the tool, the user grants INNSAI BUSINESS, S.L. a non-exclusive, worldwide, royalty-free, and transferable license to use, store, and process the generated content solely for operational purposes and service improvement.

    This license does not permit INNSAI BUSINESS, S.L. to sell, sublicense, or use the content for commercial purposes unrelated to the provision of the service without the express consent of the user.

    Disclaimer on AI-Generated Content.

    • INNSAI BUSINESS, S.L. shall not be held liable for any damages related to the use of the tool. Due to the intrinsic nature of the tool, content generated by generative artificial intelligence may be based on patterns and may contain errors, omissions, inaccuracies, incorrect statements, or outdated information.
    • Therefore, we cannot guarantee the accuracy of any AI-generated content on this website. INNSAI BUSINESS, S.L. shall not be held liable for any consequences resulting from users' reliance on such content. Users are advised to exercise due caution and consult with an expert before making decisions based on AI-generated information or relying on automated content.

    3.6. TECHNICAL SUPPORT SERVICES AND AVAILABILITY

    INNSAI BUSINESS, S.L. will provide the Client with telephone or electronic support during INNSAI BUSINESS, S.L.'s working hours to assist in resolving questions, identifying, and correcting issues related to the platform via the email address monitor@innsai.com or the phone number +34 961 946 228. During the provision of the service, the Client authorizes INNSAI BUSINESS, S.L., through its staff and upon the Client's prior request, to access the accounts of Authorized Users in order to take the necessary actions to resolve any questions or issues related to the platform.

    INNSAI BUSINESS, S.L. will use commercially reasonable efforts to maintain 99% platform availability and will make reasonable efforts to notify the Client at least 48 hours in advance of any scheduled maintenance during regular business hours. 

    The quality of content display on INNSAI MONITOR may vary from one device to another and may be affected by a variety of factors such as your location, available bandwidth, and/or the speed of your Internet connection.


    3.7. PAYMENT METHODS

    INNSAI MONITOR does not provide electronic payment services nor does it act as an intermediary in their provision.

    The payment solutions for online transactions are provided by Revolut Bank UAB, a bank established in the Republic of Lithuania, with its registered office at Konstitucijos Ave. 21B, 08130, Vilnius, Republic of Lithuania; registration number: 304580906; FI Code: 70700. Revolut Bank UAB (“Revolut”) is authorized by the European Central Bank and regulated by the Bank of Lithuania.

    Revolut processes payments made within our platform and stores information related to credit cards, debit cards, and any other payment methods accepted by INNSAI MONITOR for these types of transactions.

    By accessing and performing any payment operation on INNSAI MONITOR using Revolut's integrated payment services, the user confirms that they have carefully read, understood, and accepted the terms and conditions, privacy policy, and other legal documents of both Revolut and INNSAI MONITOR.

    Any claim or dispute that may arise in connection with the payment services provided by Revolut must be handled through our contact channels.


  4. INTELLECTUAL PROPERTY

    5. INNSAI BISINESS, S.L. shall retain ownership of all intellectual and industrial property rights related to all components of the Services, including the platform (the website), as well as any developments, enhancements, updates, or derivative works arising from this Agreement. Intellectual and industrial property rights include all data, source and object code, scripts, designs, concepts, applications, texts, images, any related documentation, copies, modifications, and documents or documentation derived therefrom (in whole or in part), along with all associated copyrights, patents, trademarks, trade secrets, and other proprietary rights, which are and shall remain the exclusive property of INNSAI BISINESS, S.L. and/or its licensors. For more information, please refer to our Legal Notice.


  5. PRIVACY AND DATA PROTECTION

    6. By using INNSAI MONITOR, the user acknowledges that we may collect, use, and manage their personal information and aggregated and/or anonymous data as set forth in our Privacy Policy, available atwww.innsaimonitor.com/politicaprivacidad


    INNSAI BUSINESS, S.L. is committed to safeguarding the privacy of personal data as a visitor to the website and as a user/subscriber of the INNSAI MONITOR platform and/or services.

    In the case of necessary service providers, they may be located outside the EU, resulting in an international data transfer. In such cases, INNSAI MONITOR commits to ensuring that its international providers have the appropriate safeguards in place in accordance with applicable regulations.


  6. SECURITY

    7. INNSAI BUSINESS, S.L. has implemented the necessary technical and organizational measures appropriate to the risk level of data processing and its impact on individuals’ rights to ensure the security of personal data processing, in compliance with the requirements established by applicable legislation at all times. However, the user must be aware that current Internet security measures are not impenetrable, and therefore, protection against possible illegal or unauthorized intrusions cannot be guaranteed. Such incidents would not be the responsibility of INNSAI BUSINESS, S.L., as it has acted with due diligence at all times to protect data in accordance with the law.


  7. MISCELLANEOUS

    8. Claims will not be accepted regarding alleged specifications that, in the CLIENT'S opinion, the platform or the Services should meet.


    Updates and New Versions. Updates and successive versions of INNSAI MONITOR provided to the CLIENT during the term of the Terms and Conditions shall be subject to the same Terms of Service.


    Notifications. We will send you information related to INNSAI MONITOR and your account (for example, payment authorizations, invoices, password or payment method changes, confirmation messages, notices, commercial information) exclusively in electronic format, via the email addresses provided during registration.


    Disclaimer: INNSAI MONITOR strives to provide accurate and timely information; however, there is no guarantee that the content is completely accurate today or will remain so in the future. We recommend not taking action based on such information without obtaining appropriate professional advice that thoroughly examines each particular situation.


    Partial Invalidity. If any provision of this agreement is found to be unenforceable or invalid, the remaining provisions of this agreement shall not be affected and shall remain in full force and effect.

    Independence. This agreement is of a commercial nature, and under no circumstances shall there be any employment relationship between the Parties, who shall remain independent for all purposes.


  8. GOVERNING LAW AND JURISDICTION

    9. The terms of this agreement shall be governed by and construed in all respects in accordance with Spanish law.

    The Parties jointly declare that, to the extent reasonable, any dispute arising out of or in connection with this agreement shall be resolved through mutual negotiations and consultations. In the event that no satisfactory solution is reached, such dispute shall be submitted to the courts of the city of Valencia.